Managing Tenants
Adding Tenants
Tenants are the people who rent your units. DoorLedgers helps you keep all their information organized.
To Add a Tenant:
- Navigate to “Tenants” in the sidebar
- Click “Add Tenant”
- Fill in their information:
- First Name and Last Name
- Email Address – Used for payment notifications and the tenant portal
- Phone Number – Primary contact number
- Emergency Contact – Name and phone for emergencies
- Click “Save Tenant”
Tenant Portal Access
When you add a tenant with an email address, they can access the Tenant Portal at /tenant-portal where they can:
- View their lease details
- Make rent payments
- Set up autopay
- View payment history
- Submit repair requests
Note: Tenants receive an invitation email to set up their portal account when they’re added to a lease.
Viewing Tenant Information
The tenant profile shows:
- Contact information
- Current lease status
- Payment history
- Outstanding balances
- Repair request history
Editing Tenant Details
Keep tenant information up to date by clicking “Edit” on their profile. Changes sync immediately across the system.
Best Practices
- Always get an email address for payment and communication
- Keep emergency contacts current
- Update phone numbers when tenants change them