Making Payments (Tenant Guide)
How to Pay Rent
As a tenant, you have several easy ways to pay your rent through DoorLedgers.
Paying Online
- Log in to the Tenant Portal
- Click “Pay Now” on your dashboard or go to “Payments”
- Select the payment you want to make
- Choose your payment method:
- Card – Credit or debit card
- Bank Account – Direct ACH transfer
- Review the amount (including any fees)
- Click “Submit Payment”
Paying via Email Link
If your landlord sends you a payment link:
- Click the link in your email
- You’ll go directly to the payment page (no login required)
- Enter your payment information
- Submit your payment
ACH Payment Processing
Bank (ACH) payments take 2-3 business days to process:
- Your payment shows as “Processing” immediately
- The bank verifies and transfers the funds
- Once complete, it shows as “Paid”
Note: You cannot make another payment while one is processing to prevent accidental double payments.
P2P Payments
If your landlord accepts Venmo, Zelle, or CashApp:
- Send the payment through your preferred app
- Return to DoorLedgers and mark the payment as sent
- Your landlord will confirm receipt
Payment Confirmation
After every payment, you’ll receive:
- On-screen confirmation with details
- Email receipt for your records