About Rent Reminders

DoorLedgers makes it easy to remind tenants about upcoming or overdue rent payments through email notifications.

Sending a Manual Reminder

To send a reminder to a specific tenant:

1. Click “Rent Payments” in the left sidebar
2. Find the tenant’s payment in the list
3. Click the “Send Reminder” button next to their name
4. The tenant will receive an email within a few minutes

What’s in the Reminder Email?

Each reminder email includes:

• Tenant’s name and unit information
• Amount due for this payment period
• Due date clearly displayed
• “Pay Now” button linking directly to the payment page
• P2P payment options (Venmo, Zelle, CashApp) if you’ve configured them

Finding Overdue Payments

To quickly see which tenants haven’t paid:

1. Go to “Rent Payments”
2. Click the “Overdue” filter tab
3. You’ll see only payments that are past their due date
4. Send reminders to any tenants who need them

Tracking Reminder History

DoorLedgers tracks when reminders are sent:

• A “Sent” indicator appears after sending a reminder
• The system records the date and time of each reminder
• You can see how many reminders have been sent for each payment

Best Practices for Reminders

• Be consistent – Send reminders at the same time each month
• Don’t over-remind – One or two reminders is usually enough
• Follow up personally – If a tenant is consistently late, consider a phone call
• Keep records – The reminder history can be useful documentation if needed

P2P Options in Reminders

If you’ve set up P2P payment methods (Venmo, CashApp, Zelle), your handles will automatically be included in reminder emails. This gives tenants multiple convenient ways to pay.

To configure P2P options, see the P2P Payments guide.