Managing Rent Payments
Rent Payments Overview
The Rent Payments section shows all outstanding and received payments across your properties.
Payment Statuses
| Status | Description |
|---|---|
| Pending | Payment not yet received |
| Processing | ACH payment submitted, awaiting bank clearance (2-3 days) |
| Paid | Payment successfully completed |
| Partial | Less than full amount paid |
Filtering Payments
Use filters to find specific payments:
- Status – Pending, Paid, Overdue, Processing
- Building – Filter by property
- Date Range – Select time period
- Tenant – Search by tenant name
Viewing Overdue Payments
Click “Overdue” filter to see all payments past their due date. The list shows:
- Tenant name and unit
- Amount due
- Days overdue
- Contact information
Sending Payment Reminders
To remind tenants about outstanding payments:
- Find the payment in the list
- Click “Send Reminder”
- The tenant receives an email with:
- Amount due
- Due date
- Link to make payment
- P2P payment options (if configured)
Tip: Set up automatic reminders on the 1st of each month using the cron job feature.
Recording Manual Payments
If a tenant pays with cash or check:
- Find the payment record
- Click “Mark as Paid”
- Enter the payment date and method
- Add any notes