Documentation

Everything you need to know about using DoorLedgers

Setting Up Autopay

What is Autopay?

Autopay automatically pays your rent each month so you never miss a payment.

Setting Up Autopay

  1. Log in to the Tenant Portal
  2. Go to “Autopay” in the navigation
  3. Click “Set Up Autopay”
  4. Configure your settings:
    • Payment Method – Select a saved bank account (ACH only)
    • Payment Day – When to charge each month (e.g., the 1st)
    • Payment Amount – Usually your full rent amount
  5. Click “Enable Autopay”
Note: Autopay uses bank accounts (ACH) only for lower fees. You’ll need to add a bank account first.

How It Works

  1. 3 days before your payment date, you receive a reminder email
  2. On your scheduled day, the payment is automatically initiated
  3. ACH processing takes 2-3 business days
  4. You receive confirmation when the payment clears

Managing Autopay

Pausing Autopay

Need to skip a month? Pause your autopay temporarily, then resume when ready.

Updating Payment Details

Change your bank account or payment day anytime from the Autopay settings.

Canceling Autopay

You can cancel autopay at any time. You’ll then need to make manual payments.

Benefits of Autopay

  • Never miss a payment or incur late fees
  • Lower ACH processing fees vs. credit cards
  • Set it and forget it convenience
  • Build positive payment history with your landlord